Track status of a signing process

To gain an overview of what steps have been completed and what actions are needed to finalise the signing process for a document:

Open your E-archive and 'Documents' from the main menu.
Check the 'Status' column on the left-hand side to see the general status of the document.

Document statuses:

Signed	The document has been successfully signed and the process is complete.
Reviewed online	The document has been opened for review by the remaining signing party, but it has not yet been signed.
Email opened	The email containing the invitation to sign has been opened by the remaining signing party, but the document itself has not been reviewed or signed.
Delivered	The invitation to sign has been successfully delivered to the remaining signing party’s phone number or email.
Delivery problem	The invitation to sign was not successfully delivered to one or more parties. Click on the document title to locate the delivery issue.
Timed out	The deadline to sign the document has passed and the process has been cancelled. If necessary, you can prolong the due date.
Withdrawn	The signing process has been cancelled because it was withdrawn by your organisation. If necessary, you can restart the the same signing process again.
Rejected	The signing process has been cancelled because it was rejected by one of the signing parties.
Draft	The signing has not yet been started and the process remains as a draft. Click to open it and start the signing.

Track status of a signing process: detailed information

To access more detailed information about the status of a signing process, navigate to your E-archive and click on the document title in the list to open the process page. Find the 'Events' section to review the latest actions taken by all parties involved in the process.

Signatory statuses:

Initiated	The process was started by the initiating party.
Sent	The document invitations has been sent from Scrive.
Delivered	The document invitation has been delievered to the receiving party, confirmed by their SMS or email provider.
Delivery problem	Document invitation has not reached the receiving party as there was a delivery issue.
Email opened	The email invitation has been opened by the receiving party, byt they have not yet opened the document.
Reviewed online	The receiving party has opened the document but not yet acted upon it.
Timed out	The set signing due date has passed and the process has been cancelled.
Prolonged	The signing due date has been prolonged by the initiating party.
Withdrawn	The document has been withdrawn by the initiating party.
Rejected	The receiving party have rejected to sign the document, cancelling the process.
Signed	The document has been signed by the receiving party.
Sealed	The document has been signed by all parties and sealed with a secure digital signature.
Keyless sealed	The document has now been finalised with the second seal.