Skip to main content

Setting up your data retention policy for Scrive documents

Setting up data retention policies in your Scrive account allows you to define the duration for which your files are stored before being deleted. To modify these settings, log in to eSign Online, then navigate through the main menu to 'Account' and 'Data retention'. Here, you have the option to specify how many days each document type should be stored.

By default, when a document is deleted and moved to the Trash folder in your E-archive, it will be saved for an additional 30 days before being permanently deleted. However, you can choose to override this default setting to allow for sooner permanent deletion of documents.

Updates to your retention settings will take effect within 24 hours. It's important to note that if a person who has signed one of your documents also has a Scrive account, their copy of the agreement will not be deleted according to your settings, even if yours is.