User roles differentiation: Admin roles vs. Standard
The user role assigned to a user determines what actions they can perform within the Scrive eSign platform. To ensure the right level of access and control, Scrive offers five distinct user roles. Here's a breakdown of what each role can do ⤵
Standard User
A Standard User has access to essential document-related actions, including:
✅ Sending documents for signing
✅ Viewing their own sent documents
✅ Sending reminders and extending due dates for their own documents
✅ Withdrawing their own sent documents
✅ Accessing the signing view for their active signing processes
✅ Editing their own user settings (excluding their role)
✅ Viewing their own user statistics on the Dashboard
User Admin
A User Admin has all the permissions of a Standard User, plus the ability to:
🔹 Edit other users’ details (e.g., name, email, language) within their user group and subgroups
🔹 Change user roles for Standard and User Admin users
🔹 Invite new users (restricted to Standard and User Admin roles)
🔹 Delete users (excluding Admin users)
Document Admin
A Document Admin has all the permissions of a Standard User, with added control over documents sent by others within the same user group:
📄 View documents sent by others
📅 Send reminders and extend due dates for others’ documents
🛑 Withdraw documents sent by others
👀 Access the signing view for others' active signing processes
Admin
An Admin has the combined permissions of Standard Users, User Admins, and Document Admins, along with:
🏢 Edit company information for their user group
🎨 Manage company branding for their user group
📊 View statistics for all users on the Dashboard
➕ Add and delete users, including Admin users
Account Owner
An Account Owner has full control over the account. In addition to all Admin permissions, they can:
➕ Add and edit user subgroups
🔐 Manage overall account-level settings and access
