User roles differentiation: Admin roles vs. Standard
The user role assigned to a user determines what actions they can perform within the Scrive eSign platform. To ensure the right level of access and control, Scrive offers five distinct user roles. Here's a breakdown of what each role can do ⤵
Standard User
A Standard User has access to essential document-related actions, including:
✅ Sending documents for signing
✅ Viewing their own sent documents
✅ Sending reminders and extending due dates for their own documents
✅ Withdrawing their own sent documents
✅ Accessing the signing view for their active signing processes
✅ Editing their own user settings (excluding their role)
✅ Viewing their own user statistics on the Dashboard
User Admin
A User Admin has all the permissions of a Standard User, plus the ability to:
🔹 Edit other users’ details (e.g., name, email, language) within their user group and subgroups
🔹 Change user roles for Standard and User Admin users
🔹 Invite new users (restricted to Standard and User Admin roles)
🔹 Delete users (excluding Admin users)
Document Admin
A Document Admin has all the permissions of a Standard User, with added control over documents sent by others within the same user group:
📄 View documents sent by others
📅 Send reminders and extend due dates for others’ documents
🛑 Withdraw documents sent by others
👀 Access the signing view for others' active signing processes
Admin
An Admin has the combined permissions of Standard Users, User Admins, and Document Admins, along with:
🏢 Edit company information for their user group
🎨 Manage company branding for their user group
📊 View statistics for all users on the Dashboard
➕ Add and delete users, including Admin users
Account Owner (Only available for Enterprise licenses)
An Account Owner has full control over the account. In addition to all Admin permissions, they can:
➕ Add and edit user subgroups
🔐 Manage overall account-level settings and access
