Contacts for eSign Online

You can sync your Google or Outlook contacts with eSign Online. When you set up a document for signing, you can then fill in contact details automatically, including names, email addresses and mobile numbers.

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Data processing for Contacts

Scrive's integration with Google and Outlook contacts needs to access and process data to work. When you turn on the integration for Contacts, you give Scrive access to the information stored there. You keep control over the shared data.

Scrive processes the data only on behalf of its customers and does not use it for its own purposes. Access to personal data is restricted to the people who need it to provide the service. Google and Outlook (Microsoft) do not act as sub-processors to Scrive for the Contacts feature. Instead, it is assumed that you have a separate data processing agreement with Google or Microsoft. The data transfer between Google/Microsoft and Scrive then takes place between two of your processors.

Limited data synchronisation
  • Synchronisation: Scrive does not sync or download all your contacts. Instead, it briefly fetches up to 30 contacts that match your search.

  • Data use: Contact data that is not used in the signing process is not stored long-term.

User control and global disabling
  • User opt-in: Each user must turn on the feature themselves and can turn it off again at any time.

  • Global disabling: Admin users can turn off the Contacts feature for all users in their account. Contact your Scrive representative for help with this.

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Connecting your contacts

  1. In the main menu, go to Account > Contacts.

  2. For Google contacts or Outlook contacts, click Connect. When the connection is set up, the status shows Connected.

To stop using Google or Outlook contacts, click Disconnect on the Contacts page.

For more information, choose one of the options ⤵

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