Sign with Obligation to Pay
Ensure compliance with consumer protection regulations by clearly informing signatories when a transaction involves a financial commitment.
Sign with Obligation to Pay is a specialized feature designed to help businesses comply with consumer rights regulations (such as the EU Consumer Rights Directive).
When enabled, the signing button for the recipient is updated to explicitly state that by signing the document, they are entering into a binding agreement that includes an obligation to pay.
This feature provides transparency for the signer and legal security for the sender, ensuring that the financial nature of the agreement is clear at the exact moment of execution.
Supported Products & Languages
This feature is currently available for:
eSign Flow: Can be enabled for individual documents or saved in templates.
eSign Flow API: Can be triggered via the API for automated workflows.
The text on the signing button automatically adapts to the language settings of the signing experience. Currently supported languages include:
English (Sign with Obligation to Pay)
German (Signieren mit Zahlungsverpflichtung)
How it Works: A Brief Look
Once enabled on your account, you will find the option in the document setup or template settings.
Setup: When preparing a document, you will select the option Obligation to Pay in the Workflow section.
Signer Experience: When the recipient opens the document to sign, the standard Sign button is replaced with Sign with Obligation to Pay.
How to Get Access
The Sign with Obligation to Pay feature is an add-on that can be activated on your account, provided you have a compatible license.
Existing Customers: Please contact your Customer Success Manager or reach out to the support team.
Our team will help you check if the feature can be enabled immediately or if any adjustments to your license level are required.
New Customers: Please contact our sales team to include this feature as part of your initial subscription plan.
