Introduction to Kivra

Deliver agreements directly to Kivra

With Scrive’s integration with Kivra, you can send agreements straight to a recipient’s Kivra inbox, just like you would via SMS or email, but with the added trust and security of Sweden’s most widely used digital mailbox. No lost emails or links, just a seamless, secure signing experience.


Sweden’s most trusted digital mailbox

Kivra is Sweden’s leading digital mailbox service, trusted by over half of the Swedish population. It enables users to receive, pay, and manage important documents, such as bills, tax information, payslips, and receipts, in one secure app. By transitioning from physical to digital mail, Kivra not only simplifies daily life but also promotes environmental sustainability by reducing paper consumption.

Why send agreements in Kivra?

Kivra is a trusted digital mailbox used by millions of individuals and businesses in Sweden to securely receive important documents. Sending agreements via Kivra ensures higher trust, better delivery rates, and a smoother customer experience.

Key Benefits of Using Kivra for Agreement Delivery

Trusted and Recognized by Recipients

Documents delivered via Kivra are far less likely to be ignored or lost. Unlike email (which may be flagged as spam) or SMS (which can seem suspicious), Kivra is a known and expected channel for important communication. With over a 90% open rate, recipients trust the platform and open their documents with confidence.

Preferred by Banks and Public Sector

Many banks and public services advise against clicking on links received through SMS or email. Kivra offers a secure and familiar alternative that complies with their recommendations.

For consumer-focused sectors such as telecom, HR, real estate, and utilities, Kivra increases both convenience and credibility. It reaches users through a platform they already use and trust, which means documents are handled more quickly.

Built for High-Trust Industries

Kivra is designed for industries where trust is critical. It provides a secure and reliable communication channel for sectors like telecom, HR, real estate, and utilities. By using a familiar platform, companies build trust, improve response times, and meet industry standards for safe digital communication.

Improved Operational Efficiency

Using Kivra helps reduce support issues caused by lost or undelivered documents. It simplifies the process for both sender and recipient, ensuring agreements are received, read, and signed on time.

How it works

  1. Send agreements via Scrive

    When sending an agreement via Scrive, select Kivra as the delivery method, just like you would for SMS or email.

  2. Recipient Notification

    The recipient receives a notification that a new agreement is available in their Kivra account.

  3. Secure Signing

    The recipient logs into Kivra and signs the agreement using Scrive’s secure e-signing solution. Once completed, the signed agreement is automatically delivered to all signing parties through Kivra.

See the video for better understanding

Activating Kivra as a Delivery Method

Kivra is supported for both Scrive Online licenses and API integrations. To use Kivra, you need at least a Scrive Online Business license.

How to Activate Kivra

  1. Contact Scrive

    Reach out to your account manager or Scrive Support to start the activation process.

  2. Agreement Review

    We will ensure that all required agreements are in place and signed.

  3. Activation
    Once everything is ready, we will activate Kivra on your account.